Legal

Privacy Policy

Last updated: April 4, 2026

209 Labs ("we," "us," or "our") operates out of Manteca, California and provides AI-powered digital solutions for small businesses. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

Information You Provide

  • Contact information: Name, email address, phone number, and business name when you fill out our contact form or request a consultation.
  • Project details: Information about your business needs, goals, and preferences shared during consultations.
  • Payment information: Billing details processed securely through third-party payment processors. We do not store credit card numbers on our servers.

Information Collected Automatically

  • Usage data: Pages visited, time spent on pages, referring URLs, and browser type.
  • Device information: IP address, operating system, and screen resolution.
  • Cookies: We use essential cookies to ensure our website functions properly and analytics cookies to understand how visitors interact with our site.

2. How We Use Your Information

  • To respond to your inquiries and provide requested services.
  • To deliver, maintain, and improve our digital solutions including websites, AI automations, chatbots, and SEO services.
  • To send project updates, invoices, and service-related communications.
  • To analyze website traffic and improve user experience.
  • To comply with legal obligations.

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your data with:

  • Service providers: Trusted third parties that help us operate our business (e.g., hosting providers, payment processors, analytics tools, email services).
  • Legal requirements: When required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your information, including encrypted connections (SSL/TLS), secure hosting, and access controls. However, no method of transmission over the internet is 100% secure.

5. Third-Party Services

Our website and services may use third-party tools including:

  • Web3Forms for contact form submissions.
  • hCaptcha for spam protection.
  • Analytics platforms to measure site performance.

Each third-party service has its own privacy policy governing how they handle your data.

6. Your Rights

Under California law (CCPA), you have the right to:

  • Know what personal information we collect and how it is used.
  • Request deletion of your personal information.
  • Opt out of the sale of personal information (we do not sell your data).
  • Non-discrimination for exercising your privacy rights.

7. Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law. Project files and communications are typically retained for the duration of our business relationship and a reasonable period afterward.

8. Children's Privacy

Our services are not directed at individuals under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: